Effective Date: 28/05/2025
At MBT Manufacturing, accessible from www.mbtmanufacturing.com.au, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, disclose, and protect your information.
1. Information We Collect
We may collect personal information when you:
- Contact us via forms or email
- Place an order or request a quote
- Subscribe to updates or promotional emails
- Browse our website (via cookies and analytics tools)
This information may include your name, email address, phone number, company details, delivery address, and any other details you provide.
2. How We Use Your Information
We use your personal information to:
- Process orders and quotes
- Respond to enquiries and provide customer service
- Improve our website and services
- Send you relevant updates or promotions (only if you opt-in)
- Maintain internal records and comply with legal obligations
3. Disclosure of Information
We do not sell or rent your personal information. Your data may be shared with:
- Trusted third-party service providers (e.g. IT support, delivery partners)
- Authorities, if required by law
All third parties are required to maintain the confidentiality of your information.
4. Data Security
We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure. This includes physical, electronic, and managerial procedures to safeguard the data we collect.
5. Cookies & Website Tracking
Our website may use cookies and third-party analytics tools (such as Google Analytics) to help us improve functionality, monitor traffic, and enhance user experience. You can control or disable cookies through your browser settings.
6. Access & Correction
You may request access to or correction of your personal information by contacting us. We will respond promptly and comply with any legal obligations.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:
MBT Manufacturing
Email: sales@mbtmanufacturing.com.au
Phone: (02) 8781 4400
Website: www.mbtmanufacturing.com.au